WILD FIELD FAMILY FESTIVAL 2019  FAQ’s

 

Set in the beautiful and wild West Sussex countryside, Wild Field Family Festival is a brand-new event full of exciting hands on activities, fun entertainment and creative workshops.

Enjoy art, crafts, cookery, circus skills, forest school workshops, music, trails and more. Come and camp under the stars, sing around the camp fire, build a den, follow the trails and explore the rainbow woods.

A range of delicious food will be available from local artisan food producers catering for a range of different dietary requirements with young families in mind.

We aim to bring families together to try new experiences, make friends and enjoy the great outdoors.

 FAQs

  • How do I purchase tickets for the festival?

       Tickets are on sale via our ticket agent www.eventbrite.co.uk. Please note that Eventbrite charge a

       small booking fee on all tickets.

  • What are the opening times of the Festival?

       The festival gates open on Saturday 10th August 10:00 - 20:00 and on Sunday 11th August 10:00 -           20:00

       Campers with camping passes can arrive from 12:00 Friday 9th August and can stay onsite until               12:00 Monday 12th August. There will be additional after-hours entertainment especially for                       campers.

  • What are the transport/parking options for getting to and from the event?

      Wild Field Family Festival takes place at Holly Tree Field, Oving Road, Nr. Aldingbourne, West                    Sussex. Free parking on site for all visitors. The nearest train stations are Barnham or Chichester.

  • How can I contact the organiser with any questions?

       Please contact info@wildfieldevents.com for further information

  • What's the refund policy?

       We will not refund or exchange tickets unless the event is cancelled or re-scheduled by the                       organiser. Ticket Terms & Conditions

  • Do I have to bring my printed ticket to the event?

       Please bring your printed ticket or evidence of purchase to exchange your ticket for festival                       wristbands and Camping Passes at the ticket exchange office on arrival.

  • Are there glamping options at the festival? 

       If you would rather opt for a stress-free weekend and have your space already for you when you               arrive you may wish to glamp at the festival in one of our beautiful bell tents, please contact                       info@wildfieldevents.com direct for information, prices and packages.

  • Can I park my car alongside my tent?

       Car Parking will be separate from, but adjacent to the campsite. Please note that you will not be                 permitted to sleep in any vehicle in the car park. Those arriving early may park near their tent to               unload before parking in the festival car park. Visitors purchasing a disability pass my park                         their car with their tent. 

  • Do I have to pay for workshops?

       Almost all our workshops are included in the ticket price! There may be a small additional charge             for specific art / crafting workshops for materials, and individual activities run by stands but apart             from that you can go to as many workshops as you want once you're at the festival for no extra                 cost. Please be aware though that space on some workshops might be limited, so it's worth                         keeping an eye on the timetables once they're published and making sure you're there early.

  • Is the festival suitable for young children?

       YES! This festival is purposely created with young children in mind, with lots of entertainment                   and activities aimed at the little ones up to early teens. Wild Field Events will endeavour, as far as it           is practical to do so, to provide a safe environment at the Festival. However, responsibility for                     the well-being and safety of all children under the age of 18 always remains with their parents or               guardians.

  • Can I bring my dog?

       Sorry, no pets or other animals are allowed on the festival campsite other than assistance dogs.

  • Can we camp as a group?

       We’re happy for groups to camp near each other but we politely ask that people are considerate                 and not to set up overly large “camping areas” to ensure everyone has enough room to enjoy the             campsite and all have a fair amount of space. Noise levels must be kept at a minimal after 10:00 as           this is a festival aimed at younger families.

  • Can I bring a gazebo or pup tent?

       Gazebos & Pup tents are permitted, however, we kindly ask that, as with tents, they are a safe                     distance from other campers. We do not restrict the number of units you bring with you to sleep               under, however all under 18's must pitch within the same area their parents/carers.

  • What amenities are on site?

       Facilities within the campsite include: portable toilets, showers (additional charge may occur),                   food stalls, 24-hour security, medical and welfare presence, limited lighting, & waste disposal area.

  • What facilities will there be for people with disabilities?

       The site is accessible for people with disabilities, with camping and parking close to the Festival                 Arena as well as an accessible toilet and washing facilities nearby. We offer a free carer ticket for               every disabled ticket purchased. Please include proof of disability which will be handled in total                 confidence. Please also inform us of any special considerations we should be aware of. If at any               time you need any assistance, please ask a steward who will be happy to help. Guide dogs are                   welcome on site. Please bear in mind the festival does take place outside and weather conditions             can affect the overall state of the ground. This is particularly important for wheelchair users and               those with mobility issues. Like many outdoor event sites, the ground can be uneven or soft after             heavy rain.

  • Can I charge my mobile phone?

       Although we do not provide electricity to campers or day visitors, there will be a phone charging              service on site for a small charge.

  • Is there Wi-Fi on site?

       The festival is on a remote field with no fixed Wi Fi service. Please provide you own means of                   receiving internet access / Wi-Fi. Please make sure you top up your 4G allowance in advance.                   Vodafone tends to have a good reception on site but cannot be guaranteed by the organisers.

  • Can I smoke at the festival?

       Due to the nature of the family festival and fire risks on a dry summers field, Wild Field Family                   Festival and campsite will be a no smoking areas. However, you may smoke in the designated area           in the visitor car park.

  • Will there be first aid & security on site?

       We will have qualified first-aiders on duty 24 hours a day throughout the festival. Our friendly                   professional security staff will also be on site. Our security personnel may use their                                       discretion to search attendees if appropriate.

  • How do I volunteer at Wild field Family Festival?

       It wouldn't be able to take place without our hard working and committed volunteer team and we             have several volunteer roles available. To volunteer please click here.

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